Bandwidth Advisors is a fast-paced cloud, data center and telecommunications brokerage firm based in Seattle, WA. We represent over 200 service providers worldwide and offer our clients a custom, high touch approach. Our customers are sophisticated enterprises who require excellent service, support, and advocacy. Our team is energetic, ambitious, and fun.

Now Hiring: Strategic Account Manager

Focus & Goal

The Strategic Account Manager is responsible for the entire account acquisition and management process - including initial customer prospecting through contract signature and ongoing client services. The SAM will develop and nurture long term client relationships at the Director, VP, and C-levels for current and targeted accounts in order to meet or exceed quarterly revenue objectives. Some of the necessary skills and job duties are listed below.

Necessary Skills

The SAM must demonstrate excellent communication, interpersonal, client services, and sales acquisition skills. The SAM is responsible for establishing and building relationships with prospects, clients, and referral partners, and must demonstrate in-depth knowledge of the products and services brokered by the company. They must have strong problem-solving and follow-through skills, be able to work independently, lead teams, and interact with various levels of management.

The SAM must consistently demonstrate the ability to self-motivate and perform in a non-structured environment. Strong organizational skills, a positive attitude, and sales drive are essential. The SAM must articulate well in ad hoc situations and effectively engage any audience in active discussions to drive business results. The main goal is to win new clients, ensure client satisfaction, grow business within the existing base of accounts, and increase profitability for the company.

Job Duties

• Aggressively identify new opportunities within existing clients and prospect for new clients
• Complete ongoing “needs analysis” with prospects and clients and provide appropriate solutions
• Manage contract and pricing negotiations on behalf of clients
• Take full ownership and responsibility throughout the entire prospect and client lifecycle
• Be the subject matter expert for your clients
• Understand challenges and opportunities as they relate to each client
• Ensure the resolution of client concerns related to contracts, billing, and installation issues
• Always look for ways to move opportunities/projects forward regardless of obstacles or challenges

Bandwidth Advisors Offers:

• Total compensation package of $80-95K+ depending on performance results
• Base equals $35-40K depending on experience
• 401K savings plans
• Cell phone plan and $100 monthly transportation/parking allowance
• Ability to work with the most extensive product line
• Upfront and ongoing training and support
• Excellent medical, dental and vision benefits
• Fun and supportive work environment

Our Philosophy:

At Bandwidth Advisors we have created an environment where everyone has the opportunity to succeed. An integral part of this success comes from the commitment we make to our employees and in return, the commitment we ask from them. We have established standards of conduct for working as a team as well as individually - each team member is required to practice the following:

• Consistently demonstrate initiative and leadership with assignments, projects, and customers.
• Have a sense of urgency. Expedite projects and client requests.
• Passionate about work. Not indifferent or complacent.
• Constantly curious. Clearly understand our clients, partners and services.
• Aggressively pursue training, learning, and career advancement.
• Address every challenge with a proposed solution.
• Perform in a non-structured environment. Self motivate.
• Be accountable and take ownership in projects and tasks.

For a full job description or to submit your resume, please email hr@bandwdithadvisors.com.